Access to My O2 account over home wifi

[Chris23]

I cannot access My O2 account over my home wifi on either my iPhone 11 or Mac. ( it times out with message” safari cannot open the page.... because safari cannot establish a secure connection to the server identity.o2.co.uk) The wifi seems to work fine on both devices when connecting to other websites. If I switch to 4g on my iPhone instead it will access My o2 without a problem. Any ideas how to solve the access issues over home wifi? Cheers

[Bambino]

@Chris23 Try a different browser. Chrome, Firefox, Edge

[MI5 · Accepted solution]

@Chris23 

Some things to check here both in your device and router settings. 

https://appletoolbox.com/safari-cant-establish-a-secure-connection-how-to-fix/

[Chris23]

Bambino/MI5 thanks for the prompt replies/advice. I’ll give your suggestions a try tomorrow and let you know how I get on.

[MI5]

You're welcome @Chris23 

[Chris23]

Just to let you know that the issue I was having accessing My 02 is now sorted. Tried a few of the suggested options but changing the dns seemed to sort it. Thanks