Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to upgrade and want to apply NHS discount, how do I do this?
Hello I ordered a pay monthly phone, payed £230 upfront and did all the credit check, got the email saying its all went though and its full steam ahead, but when I log into my account it says it may take upto 48 hours its been a little over that and ...
How do you get hold of 02? I’m still paying for an iPad and I’ve cancelled the contract.
Hi sorry to ask but I cant seem to find the answer.I have an existing subscription to Disney+ paid monthly. Will I need to supply a different email address to claim the free 6 month subs or can I just use the same one?Thanks,
I have several phones associated with one particular MyO2 account, and another phone on a different MyO2 account. I want to delete the second MyO2 account and bring all the phones into one MyO2 account. You can't simply ask for a code as usual becaus...
Hi I am unable to track my phone coming online. How can I get an update?
My free disney was meant to be for 3 months + but on my extra it says April 2023. I just want to know when it will end and why its showing as 12 months on the extra section
Phone screen broken, need to get hold of insurance to put in a claim
When I try and log in I get sent a code to enter But the actual login screen doesn't show a prompt for the code . Tried on phone and laptop
Why am I getting a message saying my o2 bill is overdue, but when signing in to my account and checking it states “15 days till your allowance needs to be renewed”and no it’s not a scam message, it’s actually from o2. I’m just curious as this has hap...
