Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! what does unregistered sim card mean?

What does unregistered sim card mean?

Resolved! Moved my SIM to a new phone but My O2 still shows old device old IMEI number

How do I get MY O2 to recognise that the SIM is now in a different phone?

Trying to change address

When I try to input new address it says it doesn’t recognise it and to re-enter.Tried multiple times - it’s not a new build so shouldn’t be any issue.

07802000332

Having just come back from Turkey, I've noticed this number 07802000332 appears on my bill, I have not used any data whilst abroad but used the WiFi at a hotel I was staying in, I have sent numerous text messages at 50p a text so I'm fine with that, ...

Resolved! billing

Good Afternoon. Please can you tell my you have taken £36.44 out of my bank for number [Removed] as this is suppose to have been cancelled thanks.

Resolved! Does anyone know how to access live chat

There is no link within My02 as detailed on the 'Can I speak to a live agent with Chat' page on the O2 website. It advises that "Yes you can, once logged into My Account, Live chat is available from the bottom of the My Account home page. Just click ...

Resolved! Missing headphones

i got my order now but why didn't I get the headphones because so was Samsung 22plus and the headphones

Resolved! Change Address

hi dear my address is changed I tried to change but When I putted New Address not Change just showed me ' you putted Wrong address try again' I tried to many times but I couldn't Change. Could you Please change my Address . My new Address is : [Remov...

Resolved! Wrong email

Hi, I've just taken out a new sim only deal with o2 but after placing my order and entering into a contract I've realised I entered the wrong email (missing one letter in my email) I now cant sign In to my o2 account to change my email as the verific...

Resolved! Sony payment

Hello On my bill is stated that I've brought something from Sony. I have no idea what this is about but I never brought anything. Thank you

O2

Forum Posts