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MDALE222
Level 1: Joiner
  • 1 Posts
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Registered:

Hi I am an NHS employee. I tried to get a code to update my airtime plan but the system was down and I couldn't access my account in 28 days of starting the contract. Please can I apply my NHS discount and have to backdated to when my contract started.

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madasaf1sh
Level 77: Grand Master
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Registered:

@MDALE222 

 

You will need to speak to customer service on 0344 809 0202 or 202 or you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),


Just be aware that your first bill is always at full price and the discount kicks in from the second bill. 


Good Luck...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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