Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My o2 app

My number: I cannot access my account on the o2 app. It says I need to contact you guys. Can my account please be available so that I can track my data. Thank you [Mod edit: Please do not share personal details as your posts are visible to the public...

Resolved! The bill

I am with O2 about 7 years now. I never own O2 any penny of bill. Last 2 month I went on holiday I didn’t pay the bill as my mobile no signal. When I came back I received a letter from “ Moorcroft Debt Recovery Limited “ I didn’t mean not to pay the ...

Extra - Disney+

Hello, I recently renewed my contract, and got offered a free extra of my choice for 3 months.I picked Disney+, and manged to create an account, and view content there.However, in MyO2, I can see that I still have this extra "available to redeem".As ...

Resolved! cancel contract

dear i would like to cancel the contract

Enable to log in into 02 account

Every time i try to log in into my o2 account ans i insert my number, it sais that the number is assosiated with anoter email, althought its fisically impossible because i only use one email and i used my previous virgin media account to buy this num...