Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Compare The Networks

I have received an unsolicited phone call from someone called Tony at Compare The Networks. He claims to be calling on behalf of O2 regarding my contract. Is this legitimate please?

No way to cancel contract

I moved out of the UK and haven't canceled my contract while I was still there. Now I'm not able to reach any service representative, since you are only supporting chat through My O2 app which is not available outside of the UK. I keep getting charge...

Cant login in o2 account

I cannot able to login to my o2 account. I put my username and password but its incorrect while I try to reset the password as well the email is not comming.I am too much old so I cannot visit any where . PLease help me.

Contract with 02

Since my contract was moved from Virgin to 02, I have not had any data access. The switching information informed me that I would have an equivalent contract. Please could you look into this? Kind regards Tina [Mod edit: Please do not share personal ...

Resolved! switch up

HI all, according to O2 switch up i can change after 90days. If i choose to switch up, and before the 14 days is up, i dont like my new phone, i have the right to return it. Surely my old contract has been settled by O2 recycle. Does this mean my con...

Resolved! CHANGING PAYMENT CARD

How do I change this to pay from a different account

I can't use my roaming data in France. It does not work.

Can’t log in wanting to cancel disney

Can’t log into my o2 , wanting to cancel the Disney subscription from my account

Name change

Hello, I have typed my first name wrong on my account it says Davis but my name is David

I need to sort out my O2 bill. I was put on an O2 subscription as a part of my Virgin Media wifi use

I have never used an O2 sim. I was assigned one by a Virgin Media employee as a part of some "deal". I was misinformed and have been paying O2 a sim fee for the last year. I haven't even used the sim. Now I'm trying to pay a final bill and cancel my ...

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Forum Posts

FAQs: My O2

Resolved! Compare The Networks

No way to cancel contract

Cant login in o2 account

Contract with 02

Resolved! switch up

Resolved! CHANGING PAYMENT CARD

I can't use my roaming data in France. It does not work.

Can’t log in wanting to cancel disney

Name change

I need to sort out my O2 bill. I was put on an O2 subscription as a part of my Virgin Media wifi use

Change billing date

Switching to eSIM and Android to iOS

Name change

Chage billing address

PAC code