My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8534 Views
  • 1 replies
  • 1 kudos

Reinstate Contract

Hi there I have been out of the country for 1 year. In the time I was away, my phone contract was cancelled. I am now back in the UK and would like to use my phone number again. My O2 Phone Number: ************ Please contact me to reinstate the acco...

Leaving o2

Hi, I want to leave o2, but I cannot do it online and when I call it wants me to pay an outstanding amount. I haven’t been using o2 for a month now as I moved out. How to cancel it and leave o2? It’s becoming like toxic relationship 廊

Resolved! Abroad £6

I’ve been charged £6 in Turkey. I do not want to pay this.

Cancel airtime plan

I want to cancel airtime plan

Kc6 by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

I need my refund

Hi I’m owed over £70 in a refund. Please send it to me 

Graciano by Level 1: Joiner
  • 182 Views
  • 2 replies
  • 0 kudos

Detagging O2 from my DisneyPlus account

Hello, I hope this is the correct forum to ask? I finished my 6 months free DisneyPlus with O2 a few months ago.I cannot seem to do anything with my disneyplus account as it still says Manage on O2, even though its finished. How do i remove the manag...

Mark75_0-1711963419383.png Mark75_1-1711963464002.png
Mark75 by Level 1: Joiner
  • 1375 Views
  • 10 replies
  • 0 kudos

Resolved! Transferring o2 number with different account holder

Can i transfer my current o2 number to a new o2 sim? Im the account holder of the current o2 number but the new sim is under a different account holder. Can i still keep and transfer my number

Liz24 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Account login

I can’t login to my account because it wants a security check and sends a text, problem is I don’t have my phone as I’ve sent it off for repair, what can I do?

Rosstguk by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Need to change authentication phone number

I have my company's login and password, however the authentication password is for a former employees number - can someone contact me to get this changed as i cannot access our bills.

jack41 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos