My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2132 Views
  • 1 replies
  • 1 kudos

Resolved! New simcard

Hello

Dariusz2 by Level 1: Joiner
  • 101 Views
  • 2 replies
  • 0 kudos

Resolved! i can’t log in

my device has just been dispatched but i can’t log into my o2 to track it? what do i do?

Kelsey3 by Level 1: Joiner
  • 76 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

I want to enable WiFi calling but my account won’t give me instructions how to do it on here. I have a new phone but can’t use it due to my sim not being enabled to WiFi calls

Sammy-Jo by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos

Resolved! Active Amazon Prime extra

How do I activate my amazon prime extra? I have not had a code or email through.

SHG by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Resolved! Pay off phone

Hello. What’s the number to pay off a phone

Resolved! Payments

Due to unforeseen circumstances I need to have my monthly payments reduced?

Kebby87 by Level 1: Joiner
  • 140 Views
  • 3 replies
  • 0 kudos

Resolved! Change my number

I want to change my number

Payal by Level 1: Joiner
  • 126 Views
  • 2 replies
  • 0 kudos

Resolved! Change my billing date

Hello I would like to change my bill date to the 14th of each month and I was wondering if the money could get taken out my bank card automatically please and thank you

Resolved! Leave o2 before contract ends

I have just over a £140 to pay on my devise plan and an airtime payment which is extortionate. If I pay what is owing on the device can I leave 02? Thank you.

Hopper by Level 1: Joiner
  • 146 Views
  • 2 replies
  • 0 kudos