My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1932 Views
  • 1 replies
  • 1 kudos

Resolved! Bill

Hi.I have emeil from O2.Im very sorry,this mounth I not paying full bill payment.I can pay this friday.Please not close my account. My account number are 1043468545I can't call you because you stop my account.Thank You!

Ilze by Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos

Resolved! Multiple phones in my name

Can anyone please let me know how to add phones to my O2, I have 4 phones in my name and can not sed two of them in myO2, tried customer service, on hold 30 minutes before being cut off, messaging inside myO2 not working, help appreciated

Png by Level 1: Joiner
  • 112 Views
  • 4 replies
  • 0 kudos

Resolved! No Phone Coverage In New Home

I have been a long time O2 mobile phone use. I have moved to a new home in my village and their now appears to be no signal. I can’t receive or make calls. Phones operating on the EE network work fine. I don’t really want to change to a different pro...

Didi91 by Level 1: Joiner
  • 76 Views
  • 2 replies
  • 0 kudos

Resolved! SIM/ account not activated after 24 hours

I ordered a phone contract and it's been a few days and my SIM is not activated yet also when I log into my account on Chrome the contract/ device doesn't appear

lukezxr by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Resolved! bills

i cann  not get my old bills on my o2 ,why/?

aki by Level 1: Joiner
  • 99 Views
  • 2 replies
  • 0 kudos

Resolved! Audiable Extra

I recently got a new o2 sim and as part of the deal I selected a 12 month subscripton to Audible and it came with a 6 month apple music subscription (which i havent recieved a redemption code yet, but that will be another post). I already had a subsc...

kenzo99 by Level 1: Joiner
  • 184 Views
  • 4 replies
  • 0 kudos

Resolved! 02 App login not working

The 02 app no longer allows me to log in. I have tried reinstalling it.When entering my details it states ‘something went wrong. Please try later’It is getting very frustrating. Anyone else having issues?

Vic8700 by Level 1: Joiner
  • 10479 Views
  • 7 replies
  • 0 kudos

Resolved! Spend cap

I would like you to put my spend cap to £10 per month  

Gz1 by Level 1: Joiner
  • 55 Views
  • 1 replies
  • 0 kudos

Resolved! iPad Pro

Hi everyone. I have problem with activation my sim on iPad Pro . First time I have Apple so maybe Im just blind. I’ve changed APN details as shown on website but still I dont have signal on my sim. How to do that Please?

Martaj12 by Level 1: Joiner
  • 73 Views
  • 1 replies
  • 0 kudos