bill paid, but not showing up as paid

[psycho60]

paid my bill, have done so 3 times, but your site shows as I`m still owing....why...!!!!

[Cleoriff]

@psycho60 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am