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Access to my account

Ikram63
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎26-06-2024 10:48

on ‎26-06-2024 10:48

I was outside london i want to pay my bill when i open my O2 account they said firstly pay your bill firstly i want to see how much bill and i want to pay from app but they give me access they sent me six digit code which is not coming because my sim is not working 

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MI5
Level 94: Supreme
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on ‎26-06-2024 16:56

on ‎26-06-2024 16:56

@Ikram63 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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