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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Bill and number

Hi. Can you please explain to me why am I charged for a period 03.05 - 07.05 if my SIM have been delivered and activated today (08.05.2024)?Also - if I already provided PAC when ordered SIM feom o2, do I need to do something else?I just need to know ...

Honka by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Transfer of old number

I came over to O2 from Tesco last Friday and a new telephone number arrived Saturday morning. The number was to be reverted to my original Tesco number today. I have downloaded the e sim but the phone still is not responding thro'O2 though of course ...

O2 Credit

I have a £2000 credit given by O2 for charging me for something I have never had, but I want it to go back in my bank, not against further bills, could anyone advise me if this can be done

Bill query

Just got charged 6 x0.65 for texts but don’t recognise this text number & why I am charged for it

Paulg725 by • Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

Hi, I want to cancel my sim contract 

Paige96 by • Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Unauthorised Fraudulent Tariff change

Dear Sir/Madam,I am writing to lodge a formal complaint concerning significant issues I encountered with O2 services.On April 25th, I contacted O2 to cancel a 1GB data plan associated with my iPad Air. Despite clearly stating my intention to cancel, ...

GCHBS by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! direct debit still running

Hi - you are still taking a direct debit even though i left o2 months ago - please refund the money after leaving Chris

DrFentos by • Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

Multisave discount

I would like to switch my husbands any my contracts to o2 after vodafone switched off the 3G network that our village relies on, we have hardly any 4G coverage. Wen would also like new phones when adding both new phones and contracts to the basket I ...

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