Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255903 Views
  • 2 replies
  • 2 kudos

Resolved! My bill

Hello I am having trouble paying my direct debit payment to you this month so could I please have a little extra time to pay? I will be able to pay this on the 14th June, I am really sorry for the inconvenience

Resolved! Payment

Hi I made a £30 but got declined for my new phone can you tell me when I’ll get the £30 back please

Dan223 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Using my phone abroad

I have volt on my account but I want to know if I can use my phone while in Bulgaria

Resolved! payed for a contract i’m not eligible for

i have payed the upfront cost for a contract on a new device, however i have failed the credit check. The cost has still been charged and the money is no longer in my account

oli3 by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Resolved! Discount on monthly sim-only contract - is this real?

I had a call from someone saying they are from O2, their number came up as Leeds? They were offering a 20% discount on my monthly SIM contract. How do I know this is actually from O2?

CathyPJ by Level 1: Joiner
  • 1015 Views
  • 7 replies
  • 0 kudos

Puffl 50

I successfully swapped my old 2g sim for a new one on 5/12/23 using the sim swap instructions.SIM is in an old phone used for emergency calls to a landline only. I switched phone on yesterday and its coming up sim not provisioned. Why would this happ...

Path63361 by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Upgrade airtime rwfuns

I upgraded my then iPod pro 11 for my latest iPad Pro 12.5. I noticed only a couple weeks back that I’m still charged airtime for both upgraded and the previous airtime from the previous contract. This means I’ve been charged 2x airtime of 35£ since ...

Raf19 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Texts sending twice

Hi, I have recently gone onto a sim only deal. When I send a text, the recipient receives it twice. It seems to take a while to send, then sends two in one go! Help please!