Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 349872 Views
  • 2 replies
  • 2 kudos

Cancel Disney

I have been trying to cancel Disney plus for the last hour. Why is it so difficult

Mandyp59 by Level 1: Joiner
  • 1012 Views
  • 9 replies
  • 0 kudos

Request PUK

Please can you provide my PUK as I want to end my contract

ElaineRM by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

My 02 contract

Hi there, I signed up to o2 and I'm being billed, however I have never received my sim card.

jbooth90 by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Card payment

Hi I made a payment this morning on the 24th June for my monthly payment. The payment has came out twice on my card ending in 8204 but hasn't came out on my O2 balance reference number is7170213513429383208

Nadinel2 by Level 1: Joiner
  • 440 Views
  • 2 replies
  • 0 kudos

BILLING

why am i getting charged when i receive calls whilst in USA

JOFFICE by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Cancel direct debit

I contacted o2 over 14 days ago about no signal in my area where I work 10hours a day, they know it's been out. It's been nearly one month now and they just say they don't offer a no fault service. If I cancel my direct debit will I get changes extra...

Wadey1 by Level 1: Joiner
  • 522 Views
  • 2 replies
  • 0 kudos

Bill

Latest bill doesn't make sense and seems too much

Latest bill query

I noticed on my latest bill that I have been charged 3 times for my Disney plus bolt on 1 of £7.992 of £10.99As far as I am aware my only bolt on is the Disney plus at £7.99