Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

International data

Hi, I'm on an O2 Refresh unlimited 15GB tariff and believe I should be getting free international data, but I'm not. Can anyone tell me how I can access no extra cost data please?

Resolved! I’ve paid my o2 bill and they are still charging me a late payment fee and I have proof I’ve paid it

I’ve paid my o2 bill and they are still charging me a late payment fee and I have proof I’ve paid it What do I do

Resolved! Inquiry about Adding Blue Light Discount to My Phone Bill

Dear Support Team,I hope this email finds you well. I am writing to inquire about the possibility of adding the Blue Light Discount to my phone bill. Could you kindly guide me through the necessary steps and requirements for availing of this discount...

Resolved! Sim

Hi I can’t use my sim car is locked it is invalid it is saying it sim pin lock

Resolved! Transfer network, but keep contract

I am in the mid of my o2 sim only contract and I want to move to EE, transferring the phone number. But I also want to keep my current o2 contract. Is it possible to have a new phone number assigned to my o2 contract, rather than it be closed the mom...

Resolved! Activating replacement sim after loosing the original

So I lost the original one i just got the replacement but when swapping it it saying to give the code for the sim I have lost

Resolved! I need a VAT monthly bill

I need to have a VaT invoice each month

Resolved! Change to sim only and I am now a student

Hi,I'm just about to change to a sim only plan as my contract has come to an end. Am I able to get student discount on the sim prices as I am also a student?

Resolved! direct debit

I have changed provider but my monthly direct debit is still being taken from my account. Why

Resolved! lost phone

hi can you place a bar on my phone as it has been lost

O2

Forum Posts