Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Stuck in credit check

Hi, for some reason I am unable to pass the credit check, I have checked experian and I have a high score so I reckon this must be something silly I am missing but nobody from O2 is contacting me to sort.Anyone can help with this?Thanks!

Tanzania

I am going on holiday to Tanzania. Can I use my pay monthly plan there and what are the charges? Is there a bolt on I could purchase?

Fraud Case

Hi, I'm waiting for the fraud department to come back to me on my case...long story but ultimately the first payment of around £75 is due on the 4th of April and I have no confidence that this will be resolved without the help of community/ o2 staff ...

going abroad

can I travel to the Netherlands, Belgium and Germany using text, voice and data with out getting charges

Resolved! Using my phone in Jersey

Hi, I'm on a monthly contract and am off to Jersey (Channel Islands) next weekend. Will calls/texts etc there be included as part of my UK package or do I have to add roaming? Many thanks in advance for any advice.