I’ve topped up but it’s gone to normal credit not my rolling plan
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on 27-06-2024 22:24
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27-06-2024 22:27 - edited 27-06-2024 22:28
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27-06-2024 22:27 - edited 27-06-2024 22:28
Rolling plans renew from your registered card, not credit, as per the T&C's Pay As You Go: Introducing "Rolling Plans"
You need to switch to a big bundle to use top up credit.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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