Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[gmarkj]

Also about the first unread post on community guides, help and how to's.
Clicking on them takes you to the original post and not the unread ones!

[Cleoriff]

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@gmarkj wrote:
Also about the first unread post on community guides, help and how to's.
Clicking on them takes you to the original post and not the unread ones!

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Unless you access via email @gmarkj. It's the only way to stop that happening. I agree though, access via unread posts and you have to scroll through pages of comments until you get to the one you want. Annoying!

[jonsie]

This appears to have raised it's ugly head again. Unread posts showing a thread I answered on!

[Cleoriff]

Not had that for a while @jonsie . Thankfully!!

[MI5]

@Marjo @Martin-O2 

The forum stopped sending notifications at around 1.30 / 2.00 pm today.

Did anything change around that time to cause it?

[Mi-Amigo]

@Marjo and @Martin-O2 

As @MI5 posted. Forum notifications and e-mail notifications stopped working for me around midday.

This not only caused problems with my running the Word Hunt Diamond game, but I am more concerned that members [inc new ones who have only just joined the forum and/or O2] who have raised a questions will not have received notification of a reply to their query.  

[pgn]

Last incomer for me was 12:24pm today, detail below if needed/helpful, @Marjo and @Martin-O2. 

[jonsie]

Yes lunchtime for me too. Don't know if it makes a difference but I'm using Chrome on the laptop.

[Mi-Amigo]

I`m using Chrome on laptop too @jonsie 

"Curiouser and curiouser" said Alice...

Lo and behold... Guess what? I`ve just had the first notification in notification box on forum since midday - informing me of kudos from @pgn  

[MI5]

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@Mi-Amigo wrote:

I`m using Chrome on laptop too @jonsie 

"Curiouser and curiouser" said Alice...

Lo and behold... Guess what? I`ve just had the first notification in notification box on forum since midday - informing me of kudos from @pgn  

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Ironically, the same for me too