on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 03-02-2020 15:33
on 03-02-2020 15:33
on 03-02-2020 15:52
on 03-02-2020 15:52
@Marjo wrote:Hey guys,
Just letting you know that it looks like the Private Messages additional columns issue that you guys noticed earlier is going to be fixed within the forum platform's regular maintenance window which is on Thursday 6th Feb from 11:59pm - 4am.
Thanks @Marjo
Good to hear it`s gonna be fixed... look forward to that
on 03-02-2020 17:42
on 03-02-2020 17:42
on 07-02-2020 08:46
on 07-02-2020 08:46
I see the PM section has now been restored to normal. On PC I no longer have that half page white gap.
My PM's now cover the whole page from side to side. Good job.
Veritas Numquam Perit
on 07-02-2020 09:11
on 07-02-2020 09:11
Yeah, all good for me too on PC and Mobile
on 07-02-2020 09:32
on 07-02-2020 09:32
on 07-02-2020 10:48
on 07-02-2020 10:48
Great! Just noticed it myself as well.
on 11-02-2020 16:20
on 11-02-2020 16:20
Hey guys, just letting you know as there's been a few more additional threads recently with some topic titles not displaying correctly (looks like the space character gets replaced with %20 which makes it difficult to read) - we've raised this and are waiting to hear back for information on what might be causing it.
If you ever spot it happening to yourselves when you post, please do let us know how you posted (what browser, device etc. and what steps you took) as that could be a big help!
on 11-02-2020 18:55
on 11-02-2020 18:55
on 11-02-2020 22:55
on 11-02-2020 22:55
@Marjo wrote:Hey guys, just letting you know as there's been a few more additional threads recently with some topic titles not displaying correctly (looks like the space character gets replaced with %20 which makes it difficult to read) - we've raised this and are waiting to hear back for information on what might be causing it.
If you ever spot it happening to yourselves when you post, please do let us know how you posted (what browser, device etc. and what steps you took) as that could be a big help!
Hasn`t happened to me but did notice tonight - Tuesday - happening frequently in title of threads from members asking questions...