Solved: Re: deleted email

Anonymous · ‎30-03-2016

So i've managed to mistakenly delete an email with concert tickets attached. Any way the email can be retrieved? Its not in the trash, I already checked...lost forever?

Curr946 · ‎30-03-2016

email the company you purchased from and ask then to resend the tickets.

Current Phone: Sony Xperia XZ Premium

Bambino · ‎30-03-2016

@Anonymous What email client are you using? Is this on your phone or your computer?

I DO NOT WORK FOR O2

MI5 · ‎30-03-2016

There are different trash folders on most email clients.
Check all of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-03-2016

One of my email clients (Incredimail) used to delete from the email section but they were always saved on the PC server.....so it depends, if it was on PC and what email client you are using....? Otherwise contact the ticket supplier and tell them you haven't had an email confirmation and ask them to send you 'another' one....

Veritas Numquam Perit

Curr946 · ‎30-03-2016

email the company you purchased from and ask then to resend the tickets.

Current Phone: Sony Xperia XZ Premium

Martin-O2 · ‎31-03-2016

@Curr946 wrote:
email the company you purchased from and ask then to resend the tickets.

Most companies will resend tickets to the registered e-mail address. I had ice skating tickets resent before.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Cleoriff · ‎31-03-2016

A lot of concert tickets now come via an email attachment...ie it is part of the email. (The last 3 concerts I have been to were sent via this route). The op @Anonymous wasn't specific re this hence my suggestion she asked for another email to be resent.....:smileywink:

Veritas Numquam Perit

jonsie · ‎31-03-2016

Might be worth checking in Documents to see if the attacment downloaded automatically....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎31-03-2016

I know when I bought those very limited tickets for the Prodigy gig I was here in Spain...I chewed my nails till the email arrived. I then saved it in 5 various places just to be sure.. as I couldn't print them off till I got back to the UK

Veritas Numquam Perit

MI5 · ‎31-03-2016

I always email anything important back to myself, just in case...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.