courtesy phone

[Anonymous]

My phone Nokia lumia 925 with retail price £250 was send for repairs today from your store in Manchester's Trafford shopping centre. In replacement I was given Samsung E1200 with retail price £5 I had to leave £25 deposit for. Dont make sense to me and I think this is embarrassment for O2. I left constructive feedback with the customer assistant that was serving me but had no sympathies around my disappointment.   

I am not happy as courtesy phone have no internet that is essential for my business. I think there should be some more reasonable approach.

[MI5]

I don't make the rules mate, I just have to follow them like yourself, but I do keep a spare phone "just in case"

[Anonymous]

Also you could have a back up payg phone on a different network if your network goes down for whatever reason

[jonsie]

I have a drawer full of spare phones,  Send me a tenner deposit mate....

[Anonymous]

I'll have your S3 mate

[jonsie]

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@Anonymous wrote:
I'll have your S3 mate

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It's currently running lollipop, thanks @MI5, and being advised in Berlin,  carried without case in a pocketful of keys, coins, chewing gum and god knows what else! I could weep. @MI5 will testify as to the condition and care I take of my phones!

ps....I want £100 deposit for my mint 3310!

[Anonymous]

£100 that's a laugh, you want a bigger deposit for that phone @jonsie

[jonsie]

Compose your own ring tone. ..those were the days 

[Anonymous]

I was always composing ringtones & playing snake & my battery never ran out

[Cleoriff]

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@Anonymous wrote:
I was always composing ringtones & playing snake & my battery never ran out

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How sad....

[jonsie]

I'm finding my battery is on the blink. ..is this normal nurse?

Back on topic,  surely most people have access to a spare phone be it theirs or a friends?  Just askin like innit?