My phone Nokia lumia 925 with retail price £250 was send for repairs today from your store in Manchester's Trafford shopping centre. In replacement I was given Samsung E1200 with retail price £5 I had to leave £25 deposit for. Dont make sense to me and I think this is embarrassment for O2. I left constructive feedback with the customer assistant that was serving me but had no sympathies around my disappointment.
I am not happy as courtesy phone have no internet that is essential for my business. I think there should be some more reasonable approach.
