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compensation text from o2

Zombie_Fried
Level 4: Observant
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I have just had a text from o2, about the outage last week. Informing me that I will get 10% off my bill, and £10 to spend in the o2 shop in September.
Thanks very much I never even asked for anything. Nice good will offer though. Cheers
Message 1 of 36
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Zombie_Fried
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yes i think its good compensation from o2. when o2 announced that they would make it up to customers "in an o2 way" i was thinking great it will be some half price tickets for a show at the o2, when i live 600miles away!! but this seems more than fair for all.
Message 21 of 36
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perksie
Level 69: Guiding Light
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@Anonymous wrote:

Wonder if we can use the £10 voucher to top up o2 wallet wink


Somehow I doubt that, nice idea though! slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 22 of 36
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Anonymous
Not applicable
Got my text today. V.impressed. Well done o2. slight_smile
Message 23 of 36
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perksie
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Had mine this evening, delighted, thanks O2! Smiley Very Happy

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 24 of 36
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jonsie
Level 94: Supreme
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Message 25 of 36
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perksie
Level 69: Guiding Light
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A bar of chocolate wouldn't go amiss either! Smiley LOL

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 26 of 36
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jonsie
Level 94: Supreme
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I still got mine from 6/7 months ago and not too sure whether it's still edible! I'll give it to one of the kids at Halloween, thyat will teach them to knock on my door!:smileywink:

Message 27 of 36
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Anonymous
Not applicable

I recieved the text as well but deleted it 😞 but just requested when i would get this and they said i had to claim it in Aug to spend in Sep ? was u told the same? 😞

 

Message 28 of 36
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Anonymous
Not applicable

If you received text to say will get 10% off tariff, then you do not have to request it as it will be on the September bill,  the £10 voucher will be available from 1st Sept and can spend in an o2 store during Sept. 

Message 29 of 36
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Anonymous
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It was showing on my account as saying £10 off your september bill, it never appeared and is not on october one either, have i missed out.

Message 30 of 36
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