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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Community Manager
  • 275 Views
  • 24 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4879 Views
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 16586 Views
  • 98 replies
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Incorrect timestamp on incoming text messages

Since transfering my pay-as-go number to a Simplicity SIM I have been having problems with the timestamp on incoming text messages - it is exactly an hour ahead. The messages I send are correctly timestamped in my saved items, and correctly timestamp...

Anonymous by Not applicable
  • 1498 Views
  • 4 replies
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Texting Northern Ireland

Hey Guys, I was just wondering if texting Northern Ireland is at normal rate/free texts, due to the fact its in the UK or whether its charged at International rate/extra fee?Anyone shed any light ?

Anonymous by Not applicable
  • 3981 Views
  • 4 replies
  • 0 kudos

iPhone OS 3.0 MMS Beta

Hello, I am currently a developer for the iPhone platform and I am curious to when the MMS will be enabled on my account so I can test it's functionality and embed it in my application.

Anonymous by Not applicable
  • 1027 Views
  • 6 replies
  • 0 kudos

Simplicity? Iphone

Hi,I Am just wondering if a simplicity is like a contract but you can cancel anytime you want??Also whats the differece between 1 Month & 12 Month?I was thinking of buying a iphone 3G So what bolt on would i need for the youtube and web browsing?Also...

Anonymous by Not applicable
  • 1113 Views
  • 5 replies
  • 0 kudos

new o2 home page

Am I alone in not liking the new homepage.It always used to be very easy to go straight to your e-mail but it's a pain now.Too many gimmicks like the stupid ducks - not enough concentration on making it user friendly.

Anonymous by Not applicable
  • 1390 Views
  • 9 replies
  • 0 kudos

Bluebook Login

I have been trying to log into my bluebook which i havent used for at least 6 months now but cant find a log in box anywhere on the O2 website!! I've managed to log into my o2 account but when i click the bluebook link there is no log in point. Phone...

Anonymous by Not applicable
  • 3689 Views
  • 4 replies
  • 0 kudos

Webtext

I switched to O2 last month, and have not once been able to use the website to send text messages. I have tried at work and at home, on both IE and Firefox at the latter. The page it tries to go to just never loads up. Any ideas?

Anonymous by Not applicable
  • 10037 Views
  • 5 replies
  • 0 kudos

Switching Profiles On O2 Website

I have one log in from the old website that accesses my profiles.Because my profiles were linked together, since the revamp of the website, I cannot find where I can 'switch profiles' as I had been able to do previously, so I can check my bill, allow...

Anonymous by Not applicable
  • 2093 Views
  • 25 replies
  • 0 kudos

Bluebook problems, when does it go past a joke?

Hi all,I've been having a problem with my o2 Bluebook for a few months now. When I try to log into it it saysSorry, you no longer have access to this page...SorryThe owner of this page has changed the access rights for this page and it is now private...

Anonymous by Not applicable
  • 977 Views
  • 13 replies
  • 0 kudos