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premium txt scam

Anonymous
Not applicable

on ‎22-06-2009 18:22

on ‎22-06-2009 18:22

I have been using o2 broadband for over 1 year. my bill is normally between 30-35euro. This month i got my bill it was 65.44 . I thought it was strange because i didnt do anything different to other months . I went to o2 and they told me i had subscribed to a text service but i know this is false because i never use my laptop texts . They got me unsubscribed so this shouldnt be on the bill next month . I was told to call regtel and tell them i wouldnt pay the premium charge but i cant get through . o2 said the texts came from zamno but i checked the internet and cant find that name but i found one called zamano maybe this is what they meant . I got a message 10 minutes ago from 8007 saying i had unsubscribed this is the first time i got a message from them so how could i be made to pay 28.98 ? When im paying for the bill i am not paying the premium charge so if o2 decide to turn off my internet then i will just get another network .
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jonsie
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on ‎22-06-2009 18:31

on ‎22-06-2009 18:31

That number relates to :
Zed UK Ltd

Check any subscrtions here : Phonepay Plus
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎22-06-2009 18:37

on ‎22-06-2009 18:37

thanks .
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jonsie
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on ‎22-06-2009 18:43

on ‎22-06-2009 18:43

It would be as well to email them to find out how you subscribed. I don't think you can blame o2 and I certainly wouldn't advocate you refusing to pay your bill. If o2 pursue your refusal to pay your account it will affect your credit rating and could prevent you signing up with another service provider. Your call though.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎22-06-2009 18:55

on ‎22-06-2009 18:55

I know i dont want to risk that. The guy in the o2 shop gave me regtel number and told me to call them and say i wont pay the premium charge and it would be ok but i cant get through . This same thing has happened to my neighbours some have lost their internet but some never had to pay
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Anonymous
Not applicable

on ‎02-07-2009 04:04

on ‎02-07-2009 04:04

its ok now haha i got the company charging for the premium messages to send me the cost so i didnt have to not pay o2 .
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jonsie
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on ‎02-07-2009 09:23

on ‎02-07-2009 09:23

its ok now haha i got the company charging for the premium messages to send me the cost so i didnt have to not pay o2 .


well done, glad to hear these companies will cough up if you pursue them. slight_smile
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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