General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

whts the number u text

hey whts the number u txt to claim the extra credit which u have earned over the last month ect o2 did txt me say tht i had 2 pound to claim but a deleted the text by mistake so i dno the number any ideas x thnks

Husband left me and kids- need copies of texts

Hi all,my husband left me and my young children 3 months ago and have since been invloved in a nasty access dispute. I have sent text to him and unfortunately didn't save texts (rather nasty ones) that he sent to me.He's going to use texts i sent to ...

Joggler radio problems?

Has anyone else experienced problems using their joggler internet radio? Mine was working fine up until last week, and now it just says 'buffering' with no percentage, no nothing, and most importantly - no radio!Some stations will work - the ones I d...

Problem with Vodafone calling me

I ported my number from Vodafone 18 months ago and about 3 months ago, I could not receive calls or texts from Vodafone. They just get a number not in use tone. Yet I can ring and text them okay. I rang Vodafone and O2 and they BOTH fob me off with "...

500 Internal Server Error

For Heavens sake O2, sort out your website!500 Internal Server ErrorAn internal server error occurred. Please try again later.Anything you try to do online and you get the above error.This is just so frustrating and has been going on for months. Not ...

moving from one contract to another

Hi there, can anyone answer this for me? I have been on an 18 month contract and am now changing to a 12 month simplicity contract (purely an economic move - will save me £25 a month) My old contract runs out May 2nd so, will my last direct debit for...

Joggler Screen

Why doesn't it dim? I bought one and replaced my alarm clock with it (reasonable, no?) as it includes a digital screensaver. I had to put it face down last night on its lowest brightness as I couldn't sleep. I'm aware that it dims after an hour but s...

Joggler not receiving Sky News/Sports/Weather Updates

Has anyone else noticed a problem with their Joggler over the last few days ? Sky News, Sports or weather updates all appeared to stop on December 29th. Traffic and the calendar still work okay, so there is no connection issue. I have also tried powe...

Thanks O2

Big thanks to O2They ported my number over when they said they would and it was all done in under an hour - Top notch!Add this to the excellent deal I got on my contract I couldn't ask for more

IPhone Delivery thursday 29th of april? Where is it then??

Ordered an IPhone 3g s on tuesday, picked delivery to be on thursday 29th of april, giving them a whole 2 days to do their thing, i took the day off work to get it... but it didnt turn up, so i rang o2. I was put through to customer services, next th...