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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 42339 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 34269 Views
  • 45 replies
  • 6 kudos

Very disappointed now ex O2 customer

Im just writing to say how disappointed I am in O2 and how regrettably I am now leaving after being an O2 customer for about 5 years.Last time I renewed my contract 18 months ago I was messed around by O2 with getting a new handset. I was promised it...

Anonymous by • Not applicable
  • 1845 Views
  • 10 replies
  • 0 kudos

O2 and My address

Hi,I just want to know what i can do when someone else is using my address as correspondence with O2 ie i've had a bill posted to my address (WITH MY address on it so it's not a royal mail mistake by posting it through the wrong door) and O2 seemed v...

Anonymous by • Not applicable
  • 3416 Views
  • 6 replies
  • 0 kudos

Contract Name Change

Hi all,Couldn't see anything in the help section about this. But does anyone know what the procedure is for changing the name on your contract?Long story short, my girlfriend's contract is currently in her mum's name and she wants to have it changed ...

Anonymous by • Not applicable
  • 3951 Views
  • 2 replies
  • 0 kudos

Goodbye o2. Hello other networks!

#### I'd never have signed up to an 18 month contract in a billion years, I never have, because I know I'd want a new phone way before 18 months is up. But o2 allow us to upgrade early, so why not? So I signed it like a sucker and now they've changed...

Anonymous by • Not applicable
  • 2802 Views
  • 23 replies
  • 0 kudos

Exchanging a broken phone

Hi,I have a sony ericsson phone which I have only had for 6 months, however, i have numerous faults with it, including having to tape one of the buttons back on. I have been to the o2 shop and they said they can send it off for repair, but is there a...

Anonymous by • Not applicable
  • 2231 Views
  • 8 replies
  • 0 kudos

New iPhone Today

So it seems Apple are set to launch a new iPhone today.How long will it be before O2 advise if we'll be allowed to upgrade early like we were with the iPhone 3G?Be nice to see some prompt decision on what options are available to us.

Anonymous by • Not applicable
  • 4204 Views
  • 53 replies
  • 0 kudos

what number ?

hii, what number is it that i ring or text 2 find out my own mobile number sum1 get back 2 me thanks xxxxxx

Anonymous by • Not applicable
  • 1725 Views
  • 6 replies
  • 0 kudos
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