General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

So.. where's the Samsung i7500?

I knew I shouldn't of got excited, the rumours were that the samsung i7500 would be avaliable today on 02 ... but nothing on the website.How much longer do I have to wait? I will be strong and not crumble and buy a G1.Has anyone heard anymore from 02...

abused by international data roaming with an iphone

News about to go around the web:-----------Please please please may you write an article on how o2 people are being abused by international data roaming with an iphone. I have an o2 iphone and work in France, the unlimited data policy does not cover ...

phone stolen, may have insurance but how do i find out?

i had my phone stolen in town last night, my ex bought me the phone and i remeber him sayin something about the insurance on it. how can i check if i have insurance on it as i dnt have the reciept i still have the box and everything. i work 7 days a ...

Appalled at customer services for BOTH mobile and o2 Money!!

I have been a SIMplicity Customer for more than 2 years, and have had an o2 Money card for more than a month, in which i have loaded a total of more than £300 onto the card. In the last week or so, I have dealt with the most obnoxious and terrible se...

HD2 Launch date

Last night O2 customer service promised me that HTC HD2 will be available from Monday 26th October 2009.

Can't get 02 web bolton, why?

Yesterday i texted 02 for the web bolton so i could browse internet with my mobile.A few hours later I got back a text saying I couldn't use it with my tariff.What tariffs do you need to make you acceptable to use the web bolton?my tariff is 02 £35 1...

Text Message Scams

Ok So i get unlimited texts per month, i know my texts havent ran out because even if i texted my gf for 24 hours i doubt i'd use over 1,000 texts in a month, I have had £4.91 credit all day, not called anyone or texted anyone outside the 02 network,...

HOW DO I BLOCK NUMBERS FROM MY PHONE?

i recently just got a blackberry 8900 curve and i want to block 2 numbers from being able to text or call me.....how do i do it? do i get in touch with blackberry or o2? and can i do it online? really need help on this....changing my number is not an...

samsung sgh g600

hi im in need of some help my 02 sim will not work in the above mentioned phone it is an 02 handset but when i put in sim card and boot up phone it says limited service i have tried going in to network settings and when select 02 uk its telling me it...

Is palm pre avalible in shops on 16th or is it online only?

Palm pre release tomorrow. looking at the palm pre section on the o2 site.. Where it says "How do i get one" it says The Palm Pre will be available on 16th October online.so can i not go to an o2 shop tomorrow and buy 1?