Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I took out a pay monthly contract a few months back (even though i wanted a pay as you go) The manager convinced me otherwise. I sat down and discussed the contract with an asian looking lady.. cant remember her name now. I spoke to her about the imp...
Hi everyoneI hope someone from o2 will actually read it I just recently thought that it would be great if we could tranfer some of our account balance on pay and go to other accounts, either ours or someone else's, cause I don't spend all my money bu...
I've been a loyal customer with O2 for well over a decade now but I have to say the past two months I've actually considered leaving O2. My contract ran out and I renewed it when upgraded to the Iphone 5. Since then O2 have cut off my services when m...
Just wanted to say a big thank you to Jamie who works at customer service in Cape town for sorting out my bill and getting the overseas charges removed when I rang 02 from the Caribbean with a problem and was charged even though I was told call would...
I've had a rather bad experience of late with O2. I've been a customer for 9 years, 2 years on my current pay monthly contract, on a Sony Xperia S. As my contract was coming to an end I requested an unlock code, as I decided to switch provider. The g...
Has anybody received a message like this recently :- Subject: Your O2 bill is ready #2230798 From: O2 billing Dear Customer, Your O2 bill for 28/05/14 is now ready. You can look at your bill here In total, your bill for this month comes to £312,48. ...
iv'e just noticed that since upgrading to unlimited texts iv'e started to have to pay to send picture messages where as before they used to take 4 texts of your amount.As now all pay monthly tarrifs give you unlimited texts i wonder how many people w...
So how does it work?How do so many people (other than O2) seem to know when my contract is up for renewal?Why is it that in the last week I've had over 10 calls from 'helpful' souls wanting to guide me through renewing a con tract?How do I turn of th...
I called into an o2 store today to get some help with an issue I've been having with my iphone. On walking into the store I saw 3 staff members slouching against the phones on display, they were quick to ask if they could help but sadly that's where ...
