Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43175 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35135 Views
  • 45 replies
  • 6 kudos

Resolved! UK Mail Non Delivery Useless Firm

Still waiting for my phone which was to be delivered yesterday. Apparently he couldn't find my house ! Meant to deliver today No ! Status is delayed - what does that mean ? They don't answer the phone or any queries. O2 need to change firms. I have b...

Anonymous by Not applicable
  • 3205 Views
  • 20 replies
  • 0 kudos

Claiming FitBit charge

The web address of www.o2fitbitoffers.co.uk doesn't work as it redirects you to the main o2 web site. All I want to do is claim the item which I am entitled to. Anyone out there with any advice.

Anonymous by Not applicable
  • 26524 Views
  • 163 replies
  • 1 kudos

COMPANY CLAIMING TO BE FROM O2 08009524852

Just had a call claiming to be from o2 from this number 08009524852. 1st off he got the name incorrect and thats when he was asked are you from o2 or representing o2, he stated that he was from o2. Next he tried to sell me a tablet and upgrade my pho...

Anonymous by Not applicable
  • 3392 Views
  • 7 replies
  • 0 kudos

Resolved! No Signal

What's happening, I have had no signal for about 2 hours, is there a problem?

Anonymous by Not applicable
  • 1646 Views
  • 3 replies
  • 0 kudos

Resolved! Next Day Delivery

On 21st January 15 I ordered online for a Samsung Galaxy tab the next day 22st jan 15 they were dealing with my order, I received an email telling me that my order has been despatched. Then at about 8:30pm I received a text from UK Mail stating that ...

Anonymous by Not applicable
  • 2667 Views
  • 14 replies
  • 1 kudos

A guide to O2 Refresh

How does the Refresh plan work?Your tariff is split into two plans, the first part is your Device Plan.This is the cost of the device or handset you have chosen, the cost of the phone or tablet will be a set amount each month which will cover the ent...

Anonymous by Not applicable
  • 3252 Views
  • 6 replies
  • 2 kudos

Resolved! no signal frequently

one week now without any phone signal in Buxted area, ongoing problem O2 seemingly doing nothing to resolve or answer complaints

Anonymous by Not applicable
  • 2414 Views
  • 10 replies
  • 0 kudos

maintanance work.

Thanks for letting people know about maintanance work being carried out in Harrogate over the last 48 hours, I have been expecting important calls and have had no signal so have no idea wether or not these calls where made. Terrible customer service,...

Anonymous by Not applicable
  • 3058 Views
  • 24 replies
  • 0 kudos