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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4160 Views
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 14202 Views
  • 89 replies
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Insurance

I took out an insurance policy with o2 over my upgrade phone (Samsung Pixon) the lady I spoke to told me there was a £6 one, a £7.50 one and then a £10. After looking on o2's website I cant see a £10 a month policy advertised. Can anybody shed any li...

Anonymous by Not applicable
  • 1194 Views
  • 7 replies
  • 0 kudos

is this forum a farce?

has anyone else had truthfull threads containing no bad language taken down by the clan of uber secretive moderators?i have only written about situations that they have put me in and still as it shows o2 in a bad light they take it down.maybe if they...

Anonymous by Not applicable
  • 1086 Views
  • 12 replies
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Nokia 5800, text messages staying in outbox?

Hey, I recently purchased a Nokia 5800 Xpressmusic, with unlimited texts and 100 voice minutes on O2 pay monthly. My texting was working perfectly, and i was really pleased with the phone. But now when i try and send a text message they go into the o...

Anonymous by Not applicable
  • 2657 Views
  • 9 replies
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Bluebook

How long does it take for text messages to reach my blue book after I have received them on my mobile.

Anonymous by Not applicable
  • 932 Views
  • 5 replies
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Winning bigger prizes with Pay and go Surprises.

Has anyone actually ever won anything bigger than, free texts, minutes, picture messages or the free browsing for a day prize? I must admit i spend an awful lot on credit for my phone as i call abroad lots, even have the international bolt on, and ha...

Anonymous by Not applicable
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  • 4 replies
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REPORTING HARRASSERS

Hey allI'm getting a 17 yr old guy and a 14 yr old girl sending me text messages over and over, "nerd", ***** etc, i've had 100 in the last 6 minutes and i want to know if theres any way i can get them banned.I'm aware of the customer services, but i...

Anonymous by Not applicable
  • 1042 Views
  • 10 replies
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Sony W705 wifi problem

Hi,I bought this new phone 2 weeks ago and have been using the wifi application for just over a week until it stopped working.Just starts searching and never finds the wifi.Anyone had this problem or knows how to sort it please?Cheers,Andy

Anonymous by Not applicable
  • 1034 Views
  • 4 replies
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Forced to upgrade IE by O2

It seems that you will be forced to upgrade from IE7 to IE8 or if you have a problem logging into billing they will refuse to help. It seems there website now uses a new feature to compress scripts but ONLY if you have wireless broadband (USB Dongle)...

Anonymous by Not applicable
  • 955 Views
  • 6 replies
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Free Text Messages off the Web Site

Could anyone tell me how to access the free txt messages off the web site, all that comes up is "Firefox as detected that the server is redirecting the request in a way that will never complete

Anonymous by Not applicable
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  • 5 replies
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ashington

This is for all o2 customers never use the o2 shop in ashington in northumberland i went into this shop about a broken screen on my N95 and was told to my face that i han broke this my self and matter how many times i told this little man i did not b...

Anonymous by Not applicable
  • 1155 Views
  • 4 replies
  • 0 kudos