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useless o2 website

Anonymous
Not applicable

I'm a fool. Ordered a 6S , it's being delivered on 25 september. Yet even now, when I go to 'my o2' and then to 'my orders', not a single detail about shipment is available online. All I get is a red circle indicating 'THIS INFORMATION IS NOT AVAILABLE AT THE MOMENT'. Useless!! Really terrible considering this is actually, for Apple, a 'new product launch date'. 
In addition every time I log in I get a message saying 'verify your email address' . WHY? 


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Cleoriff
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Hi @Anonymous

You wont be able to track any order if it hasn't been collected by the courier. If you have any concerns about your order you should be contacting customer services

http://www.o2.co.uk/contactus

Have a look at this help thread

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/The-UnOfficial-iPhone-6s-FAQ-Thread/td-p/911514

Also the verification of email address is for your security

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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Hi @Anonymous

You wont be able to track any order if it hasn't been collected by the courier. If you have any concerns about your order you should be contacting customer services

http://www.o2.co.uk/contactus

Have a look at this help thread

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/The-UnOfficial-iPhone-6s-FAQ-Thread/td-p/911514

Also the verification of email address is for your security

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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MI5
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Join in with the main thread here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iphone-6s-plus-dispatched/td-p/914689
and I guess you need to verify your email address.
Click the link in the sign up email you received to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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Also some common questions answered here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/The-UnOfficial-iPhone-6s-FAQ-Thread/m-p/9...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Same every year to be honest but people have got their phones today despite nothing showing on the account.

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