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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! Why are 900Mhz 3G speeds so rubbish?

I'm lucky if I can get 1mb, I did once see it at 2mb, its not just this 1 cell tower its seems to be any 900Mhz site I've been to. Compared to EE where on a bad day I get 8mb on 3G now that is a very bad day, I usually get almost 12mb

Anonymous by Not applicable
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Rewards: Nomination idea

Hi guys, We recently held an open discussion on rewards and you all contributed beautifully, giving us lots to work on behind the scenes (charity, points, how we present the rewards, etc), but one thing I wanted gauge thoughts on the idea of nominati...

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Toby by Former Staff
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Resolved! 4G Coverage in Bristol

We've all been waiting patiently (myself for 18 months!) for 4G to finally arrive in Bristol. We've also been fobbed off by O2 when it comes to an actual date for 4G to arrive. So, when will 4G actually arrive in Bristol!? This is getting ridiculous ...

Anonymous by Not applicable
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O2 will be bought by 3?

http://www.dailymail.co.uk/news/article-2922769/Three-swallows-02-10bn-phone-takeover-Giant-bought-smaller-rival-create-Britain-s-largest-mobile-group.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490

Will I ever get 4G connectivity?? This coupled with the price increase is forcing me elsewhere.

How long has 4G been a thing? How long has everyone wanted it? How long has it taken to achieve such a POOR rate of coverage? Am I the only one who thinks this is all a ridiculous ploy to reel in customers who don't know any better, and don't care wh...

Anonymous by Not applicable
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Recent Charges!

If anyone has had trouble finding "Recent Charges", especially since the "Billing Details" page has changed and no longer has the link "View and Print Older Bills", I have found you can still get to them via "make a Payment" option on the "Latest Bil...

Anonymous by Not applicable
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Resolved! Disgraceful charges!!!

This is the letter I have written to O2 this morning after being charged £125 for 30 minute call, they then blamed 118 118, saying the charge is solely theirs. I called 118 118 who kindly refunded there side but O2 would not budge a inch and stated r...

Anonymous by Not applicable
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Resolved! Have Your Say

Is there anything at all I can do to stop that extremely irritating pop up that appears on so many O2 pages inviting me to have my say about O2? How many times do I have to say NO! Will it take note if I say YES and not bother me again until the turn...

Anonymous by Not applicable
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No signal in Cornwall again...

Yet again, O2 fails to deliver the goods we pay for. In any other business sector, they would go to the wall, and deservedly so. After a complete loss of service down here a couple of months ago, and then the nationwide fiasco a few weeks ago, now we...

Anonymous by Not applicable
  • 3555 Views
  • 19 replies
  • 1 kudos