Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I am having such a dreadful time with O2 since having my phone stolen whilst in Germany. Countless emails are disregarded, 40 minute webchats result in NOTHING! Emails to Complaint Resolution - nothing!! Currently I have been without a phone for two ...
if you click the signed in link on the page header to sign in - It takes you to a sign-in page where the security certificate has expired - Perhaps the admin could arrange to get this fixed? Thanks.
I am now with Sky e-mail! I only left o2 when they sold out to Sky and there didn't seem to be any choice. My o2 e-mail continued to work for three months, but now there is no e-mail box when I log in! Is that the end of it? Not really bothered about...
o2 have the clever way of gaining extra money as they do not inform you that your contract is at its end & use a 30 day cancellation period forcing you to pay an extra bill, another gripe is the fact that o2 will lower the tariff of an existing accou...
O2 quote 72 hours max to unlock your phone. First requested unlock from O2 on the 3rd Dec, O2 failed to get it unlock by the 6 Dec.7 Dec had to request it again, 10 Dec Still not unlocked. Whatever you do, request it unlocked well before you ever nee...
is any one else getting this meassage when they click on the "do it now" link on the bill paying page - Error 404: SRVE0190E: File not found: /ChangeDashboard.do/
I have read the travel advice O2 give for charges abroad which says there is a £40 limit (£120 if you advise them to increase this) for pay monthly customer, but what is not revealed is what happens if you reach this limit? and if you are away over t...
Just in january i took out 2 contracts on the iphone 5 for 24 months then i went back into their stores last month n they are offering 12month deals they lied to me about they did not know it will be released if i wait one more month.. You know what ...
Hello , what happened ... I have been charged on top on my monthly bill with £ 4.80 and O2 added this amount to my bill .the thing is that for my monthly bill I already pay VAT and what they did .... They added again VAT for the total .... How it is ...
Hi everyone, I've just joined the community! I am very keen to upgrade my phone, but don't have a clue what's the best phone for me. I currently have a Samsung Galaxy Ace, but it's always getting stuck or jammed. Can be very slow and generally, I fin...
