General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 emails

Its amazing. O2 can onloy be the only company to really mess up peoples emails. They change their access to sky and then do not look after their customers to ensure that nothing changes and that they can still access their emails. Perhaps I am asking...

Resolved! Proof of Postage and what else ?

Hello , sending a new phone back to O2 and apart from the Freepost label supplied by them should I pay for extra postage as well as the Proof of Postage ? TIA

Resolved! Overcharged for data...when they said I'd run out but I hadn't

o2 not only cut off my data for 2 days, but then charged me £5 to get some more when they had made an apparently widespread mistake - something to do with this new shared data idea - messing up the data count.I had not used up my data allowance, was ...

O2 Webmail

I have just come in from work, it's 5.44pm and I am delighted to say that my O2 webmail has come back ! I had a wrotten day worrying about all my lost contacts and lost messages. I am so pleased to see O2 webmail back again. Please could I make a cou...

Resolved! Sudden drop in data speeds in Glasgow

Just noticed a significant drop in data speeds in Glasgow town center. 3-4Mbps on 4G (normally getting round 10Mbps on average in that area), and 3G data does not seem to be working at all (showing a full 3G signal though). O2 Network Status does not...

Installing an Android in Linux (Ubuntu)

The first thing you need to do is make sure USB Debugging is enabled on your device. Go to the Settings and look for Developer Options. If you can't see it, scroll down to About. Press the text where is states the version of Android up to 7 times. A ...

Signal Issues

For a while now me, my wife and my father have all been having issues with our signal. My wife has spoken to many different people on the phone about the issue and have been told different things everytime. We used to get a H+ data signal and perfect...

Resolved! Is it worthwhile be taking atvantage of the O2 £10 bundle top up offers

I am a very senior citizan That ended up with 3 mobiles. My first one many years ago a Samsung, it was top of the range and still use many facets it has but over time faulty hearing I purchased a binatone speakeasy which I signed up with O2, included...

Resolved! Live chat times?

I've just opened a live chat and it says 'we're really busy right now. Thanks for waiting.' Does it just say that for every two minutes all the time, or are they genuinely busy and my live chat will be answered?

You stupid o2, can't you even run a simple thing like web mail!!!???

I had just sent an email, and your USELESS & BAD 'SERVICE' LOST MY EMAIL MESSAGE!!! Not to mention your slow access to emails and this is not the first, second, third and more times this has happened! Fire the idiots you employ who do NOT do their jo...