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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! i still received payment reminder notice even though I cancelled and return before cooling off.

hi all I hope O2 take notice. I was offer a deal by O2, says it was a free phone + pay & go. I agreed and when i got the confirmation email, it was a 24 months contract. I call o2 straight away to cancel, done. the phone still schedule to delier to m...

Anonymous by Not applicable
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02 Liverpool down and all customers are oblivious

As an 02 customer I have had previous issues re internet and attempting to top-up however now I am currently dealing with no internet in the central liverpool area, which is a city centre and having been informed by 02 staff that it is a mast "upgrad...

Anonymous by Not applicable
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Try The Tech - Microsoft Band One

Well my first ever review is for a Microsoft Band 1, is it a watch, fitness band a mix of the two or something entirely unexpected. The box For reasons that are beyond me people seem very concerned with the packaging of the device, for me personally ...

band box.jpg exercie summary.png heart rate.png
Anonymous by Not applicable
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  • 9 replies
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HTC phones

I'm a big fan of HTC phones primarily due to build quality and audio. I have M9 which I bought in November PAYG from O2 £360 which was a bargain. HTC availability to O2 customers on PAYG limited currently to Desire 626 £109 which is cheap. Interestin...

Anonymous by Not applicable
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  • 6 replies
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O2 travel... flat fee can be a real rip-off

I work in Europe most weeks travelling Monday and returning on Thursday. I have used O2 travel for a while and at £1.99 it's cheaper and more flexible than some rival providers. However, since the recent ruling limiting roaming charges for calls and ...

Anonymous by Not applicable
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Resolved! How to track sim only order?

So I recently bought a sim only deal from o2. They sent me the email confirming I had placed the order last thursday. That email said that they would update me on it's progress and give information on its' delivery, which I haven't got yet. All the i...

Anonymous by Not applicable
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Resolved! add on travel

Hello My Name is Gareth this is the first time I have used this I am currently in Norway and want to call home UK from my 02 phone.I am not sure if I have set up the O2 travel correct I text travel to 23336 and got a reply o2 UK saying thanks well ad...

Anonymous by Not applicable
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o2 bill

Why is the O2 business portal so appallingly bad?I can look at all sorts of stastics, but to print a VAT bill requires a degree in abstract psychology?Most of us busy business owners just want to claim a business expense against tax, which requires p...

Anonymous by Not applicable
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PAC Generator

Just tried to get my PAC code to switch mobile providers. I tried the online chat and all seemed good.Was told they could get it for me and was asked why I am switching following my answer was informed that they couldn't get the PAC code and had to r...

Anonymous by Not applicable
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  • 7 replies
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