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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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no signal

can someone tell me what the point of having a mobile phone when I cannot make or receive calls indoors ! I have just been in hospital and need my phone to work as expected !!!!I live in Bristol and think I should have some sort of refund for lack of...

nikki0709 by Level 1: Joiner
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MAST DOWN IN MY AREA

NO PHONE AT ALL YESTERDAY I WAS INFORMED IT WOULD BE BACK UP AND RUNNING AT 11.00 LAST NIGHT ITS NOW 8.10 THE NEXT DAY AND I STILL HAVE NO PHONE IS ANYONE ELSE HAVING THESE PROBLEMS ? ? ?

VALP by Level 1: Joiner
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Action Fraud Reports

A new scam posted yesterday by Action Fraud.This one relating to iTunes gift cards Victims have handed over approximately £520k to fraudsters who have asked for payment using iTunes Gift Cards, since May 2016. http://www.actionfraud.police.uk/news/it...

Cleoriff by Level 94: Supreme
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O2 & NSPCC - Children's Online Safety

Hi everyone, I hope you all had a lovely weekend and are ready for a new week O2 offers so many products and services that it's hard to keep track of them all - that's why we'd like to start some conversations around less talked about services that a...

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EmilieT by Former Staff
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Samsumg Galaxy Tab S3 9.7

.Has anyone used the new Samsung Galaxy Tab S3 9.7 as a phone?What's it like please?Do you recommend it?Thank youSerge Music

Reward Nominations for April 2018

Hey everyone, We're almost at the end of another month and its time for the O2 Community rewards! we ask the community to nominate content on the forum over the last month that made a good contribution to the community. Just like last month the focus...

Martin-O2 by Former Staff
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URGENT: No service in NR2 Norwich area!

Hi All,Has anyone else been unable to receive or make phone calls via their O2 mobile phones this afternoon/evening - Sunday 29th April 2018?!I've discovered there's an issue with a mast, and O2 have told me they're waiting for it to be repaired, but...

You lucky lucky lucky lucky lucky lucky lucky people...

....being on the broad sunlit uplands of O2 pay as you go, where you can get classic 123, big bundles and international, change tarrif on line and manage multiple numbers in one account. Where sim swapping is easy and CS can even transfer the credit ...

Anonymous by Not applicable
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O2 dreadful at repairing network 6 wks!!

Hello all just a quick update network around NN17 3AT north Northamptonshire is finally repaired after 6 weeks!! I have never met such an arrogant in helpful company in my life! I have spent hours on the phone, web chat And apps all to no avail for 6...

Atrocious service

So here goes.. I phoned up Tuesday morning and completed an upgrade on my account. Everything checked out and phone was supposed to be delivered on Wednesday.. Got a message weds morning saying the phone is out of stock.. Phoned o2 immediately to sor...

Niculae by Level 1: Joiner
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