Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
The name on my account is incorrect how do i change it?
Hello every body in o2, I just wanna write my story with o2 company to who may it concern. I have bought a contact phone from the dealer for around 6 months ago and paid £500 for this golden special number, I already regitered it in my name but after...
I'm a new customer and just got a £1.50 charge on my account for "Buongiorno". No idea why and I certainly haven't downloaded any Apps or Services that would charge onto my mobile account. I've been trying to contact O2 to ask them but cannot get thr...
Came home about 10pm to a powercut, had been advised by text on my mobile that the powergrid was working on it being fixed by 10:15pm ... yes, I have matches & candles but in the dark could not find them ... my torch, usually in my handbag was now lo...
Well after trying for weeks I've finally cracked the 100+ Mbps barrier on o2. thought it it deserved its own thread and fanfare lol. Just on the outskirts of Sheffield. Main motorway mast that is serving large part of Sheffield, bits of Rotherham, ra...
How does the Refresh plan work?Your tariff is split into two plans, the first part is your Device Plan.This is the cost of the device or handset you have chosen, the cost of the phone or tablet will be a set amount each month which will cover the ent...
Been a loyal O2 customer for over 20 years and looking to upgraeto an Iphone 6s (32GB) or 7 (32GB) with 3GB data. Why can Carphone Warehouse offer these phones with no upfront payment (O2 want £9.99) and a monthly cost of £36.50 and £39.00 per month ...
Hi, I'm trying to look at previous bills but the O2 home page doesn't enable this. Could you tell me where I find older statements please? Many thanks Susan
https://www.resolver.co.uk/companies/o2-complaintsHas apps for ios and andriod Is also linked here http://www.o2.co.uk/how-to-complain Not sure how it works yet not personally tried it but looks like it has lots of usefull info
I bought a pre-paid Ipad sim as a Christmas present but unfortunately the Ipad it had been purchased for wasn't cellular so I contacted O2 in an attempt to return the sim and obtain a refund (£48). My first attempt was to arrange a refund online but ...
