Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
3 weeks ago I had to make an urgent phone call to a taxi company (UK) from Hong Kong. I didn't dial a code. I just made the call as normal (selecting number to make a call). Is this something I should be concerned about?
Have any other customers had issues with receiving calls from Vodafone mobiles since porting from Vodafone to 02? I've had an issue since April 2015 that since changing networks that my clients on Vodafone can text but cannot call me. Despite finding...
hi. I work for a company that O2 offers a discount to off my monthly bill. Can you tell me the www. Address that I go on to please? I have posted on here as the helpline number and the online chat is busy
I have been charged .40 p each for lots of sms message centre texts which I do not believe Ihave sent. I live in Singapore but am very careful not to send texts and use my flatwifi for i messenger and emails which is free. Does anyone know why I am b...
Today I was on Live chat with Pooja. I wanted to see if i could get more Data without paying anymore. within 5 mins Pooja managed to do this for me. Great Customer Service and very Friendly. Thank you so much. From shawney
Why dont you have enough advisors?!! I've been on hold for over 90 minutes. 90 minutes of my life wasted - and counting!! I'm on the second loop of your annoying hold music hold compilation. I bet if I was on your new customer sign up line I'd have b...
Hi all, Bought a Samsung s5 mini last August ('14) with 24M 2GB 4G monthly tarrif. I don't make a lot of calls or use the internet on my phone much when I'm out and about. For the first year it was fine, but a month or two ago the service started to ...
Today is the day the eu will vote on the scrapping from 15th June 2017 of roaming charges and the reduction from 30th april 2016 all info in link below http://www.europarl.europa.eu/news/en/news-room/plenary/2015-10-26/3
Well this is new? Haven't heard a whisper before...so what do you think?http://gadgetshow.channel5.com/news/samsung-galaxy-view-meet-giant-tablet-that%E2%80%99s-more-imac
I would welcome comments. December 2014 someone used my name/address and opened an 02 account. £340 was charged to my Nat West debit card, which quickly ( but not quick enough ) was flagged as a fraud on my account. I contacted the police and obtaine...
