Webmail not working

[Anonymous]

HI all, is anyone else having problems logging on to webmail? I can access my o2 accounton the o2 site but the webmail feature just times out and doesn't connect. Been like this since early this morning. Contacted o2 via live chat and got told to contact Sky (even though they're not my provider). Has anyone else experienced this?

[Cleoriff]

I would recommend all O2 webmail users try again tomorrow (it has been known to come back periodically) ..IF it does.... transfer your email asap to another provider. It will probably be the last chance you get

[jonsie]

Hopefully it's only a temporary problem but if not there is nothing you can do to access the servers. If mail becomes available again I would just reiterate what the others have said,  set up a different email provider as soon as possible. 

[MI5]

How many more times do we have to keep repeating the same thing?
Maybe O2 should resend the warning emails to any mailboxes that are still active?

[Anonymous]

Mine not working either (though it still works on my phone). This keeps happening repeatedly, really bad, nobody should have to experience lengthy email downtime like this in this day and age. Suppose we miss something really important like a job interview? O2 need to get their act together.

[MI5]

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@Anonymous wrote:

Mine not working either (though it still works on my phone). This keeps happening repeatedly, really bad, nobody should have to experience lengthy email downtime like this in this day and age. Suppose we miss something really important like a job interview? O2 need to get their act together.

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No they don't.

O2 have closed thier email service down.

Customers need to stop using it and start using another email service.

[viridis]

GET ANOTHER EMAIL ACCOUNT ASAP.
THEY ARE FREE ALMOST EVERYWHERE AND TAKE 5 MINUTES TO SET UP.
Thank-you.

[jonsie]

GMAIL is your best option, so versatile these days.

[Cleoriff]

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@jonsie wrote:

GMAIL is your best option, so versatile these days.

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Agree with that....As I found out for myself last week when dragged kicking and screaming into the world of Gmail

[Anonymous]

O2 haven't closed webmail down. How do you explain it working on his phone if they have closed it down? How do you explain the manager of my local O2 shop telling me last week that it would continue for the foreseeable future?

However the laptop version isn't working at the moment, and it's clear that with so few customers left on O2 webmail, it has low priority when it needs fixing.

I am an O2 customer for other products, but I shall immediately become an ex-customer if they close it down without warning. I don't mean the age-old warning of Sep 2013, I mean I still have the webmail icon to click within my My O2 home page, and it would be very bad practice if they closed down what lies behind that icon without warning current users of it.

[MI5]

OK.