Webmail not working

[Anonymous]

HI all, is anyone else having problems logging on to webmail? I can access my o2 accounton the o2 site but the webmail feature just times out and doesn't connect. Been like this since early this morning. Contacted o2 via live chat and got told to contact Sky (even though they're not my provider). Has anyone else experienced this?

[MI5]

From the Sky T&C's:

2. Sky | Yahoo Mail and who can get it

1. 2.1. To sign up to Sky | Yahoo Mail:
1. (a) you (or, if you are an additional user, your primary user) must have an active subscription to Sky TV, Broadband, Talk and/or Sky Go ("Sky Subscription"); and
2. (b) you must have an active Sky iD.

[MI5]

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@Anonymous wrote:

is any one experienceing problems with webmail,iv been trying all day to access my emails.not a chance,once i can get in n read them o2 are history.

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Have you read the thread you have posted on ?

[Anonymous]

I to have been using the o2.co.uk email for years (was an o2 broadband user that switched to and still with sky). got an email to say that i was full capacity on my email (only 20mb limit) so am trying to log onto o2 webmail and will just show a blank white screen for ages. i need to get some inportant emails from there and i will then be using a gmail account. i have spent all day changing my email addresses for various companies amazon,sky,bank etc to my gmail account. just need to log on to o2. I had a webchat with o2 and got told to contact sky for which i havent time at the moment!

[MI5]

O2 have no access to any of the old o2 email accounts anymore.
Any customers must seek help from Sky.

[Cleoriff]

Well this is the 3rd customer in a couple of hrs complaining about O2 webmail......so they must be closing some more down?

[MI5]

We know from what we've been told previously that they are closing it down it blocks so yes, sounds like another block gone today.

[Anonymous]

To be honest if they have done this its disgusting not to be told anything or be given a cutoff date. i need these emails urgently.

[MI5]

Warnings have been going out since Sept 13.

[Anonymous]

may well have but i have never once recieved any notification

[MI5]

All we know is that emails were sent to every account informing them of the closure.
We can't comment as to why you may not have received anything...