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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 155 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45 replies
  • 6 kudos

Resolved! The website is useless

I already have a phone on O2, and I wanted a sim to put my iPad mini on my account as well. (1) The site says nano 4G sims are only for "iPad air" and "iPad mini with retina display". Wrong. Mine is an iPad mini, without the retina display, does 4G a...

Anonymous by Not applicable
  • 17 replies
  • 1 kudos

Demo Device - thanks O2!!!

I urgently need some assistance in relation to having received a demo BlackBerry Q10 handset from an O2 store in Hove last November, which has always been faulty for the simple reason that it isn't a proper handset. Until very recently I was unaware ...

Anonymous by Not applicable
  • 36 replies
  • 0 kudos

Resolved! Upgrade and tariff transfer problems.

Hey guys,I've recently upgraded my contract and I paid a £50 upfront charge in order to save 30% on my monthly bills..problem is i can't get the code to work and I'm struggling to get any help from customer services to rectify the problem...so I thou...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

Resolved! O2 migration to SKY - billing disaster!

Went from being reasonably contented with O2 to being seriously hacked off!Transferred from O2 to Sky for Broadband.Olympus Team at Sky couldn't merge the accounts, so new account at Sky with all the hastle that involved.Recieved "terminal bill" from...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

i'm disappointed with o2’s 2g signal of late...

hi all,i'm disappointed with o2’s 2g signal of late...i have recently been to the following places and found them to have no usable signal what-so-ever...1) Chevin Hotel & Spa, Otley, LS21 3NU2) Crathorne Hall, North Yorkshire, TS15 0AR3) Sporting Lo...

Anonymous by Not applicable
  • 14 replies
  • 0 kudos

Windows Update Problems

Hi all,I just thought I would share this with you all as it helped me and I hope it will help even one of you to save you numerous Google searches.My sister had a problem with her laptop whereby it wasn't downloading the updates - it would be stuck o...

gemz4the1 by Level 23: Casual Specs
  • 4 replies
  • 0 kudos