Webmail not working

[Anonymous]

HI all, is anyone else having problems logging on to webmail? I can access my o2 accounton the o2 site but the webmail feature just times out and doesn't connect. Been like this since early this morning. Contacted o2 via live chat and got told to contact Sky (even though they're not my provider). Has anyone else experienced this?

[Anonymous]

I don't know why people are so keen to say o2 told us in Sept 2013 that we'd be closed down.  We are not being closed down, I have just been onto o2 Chat and was told categorically that they are not suddenly going to be closed down without any notice.  (We are still on Sky broadband, so I don't know if that makes a difference.)  Tech support are working on my problem, I'll get agitated if it doesn't get sorted, but not before.

[viridis]

You were given notice in 2013

[viridis]

http://community.o2.co.uk/t5/Other-Products-Services/O2-Email-Webmail-to-close/m-p/510096#U510096

[Cleoriff]

In case anyone is still disputing the closure...take a look at this thread from August 2013

https://community.o2.co.uk/t5/Other-Products-Services/O2-Email-Webmail-to-close/td-p/510096

[Cleoriff]

Snap @viridis

[blissgirl]

@Cleoriff I'm disputing it as I got the e-mail not that I used 02 mail for anything cos had yahoo e-mail etc

[MI5]

If you with sky for bb you are OK ad said a hundred times but non sky customers will lose it.

[Cleoriff]

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@blissgirl wrote:
@Cleoriff I'm disputing it as I got the e-mail not that I used 02 mail for anything cos had yahoo e-mail etc

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 @blissgirl are you saying that you actually got the email informing you that O2 webmail was closing down?....:smileywink: If so that  proves our point....

[blissgirl]

I did i remember reading it & meant I'm not dispiting

[Anonymous]

Sky don't have any control whatsoever over email accounts on the o2 servers. Customers who migrated over were offered a Sky.com email account, but that's unrelated to the legacy o2 accounts which remain under o2's control.