cancel
Showing results for 
Search instead for 
Did you mean: 

Web top up page is broken

bto1
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Just curious if O2 is aware that the web top up page is broken? Specifically when I want to enter my payment details. I can see it remembers my card, but the page automatically redirects me before I can insert the CVV.

 

It redirects to the following broken link: https://myo2payg.o2.co.uk/webtopup/[object%20Object]

 

The Javascript console shows a bunch of errors as well. For what its worth, its been like this for more than a week now.

Message 1 of 11
985 Views
10 REPLIES 10

pgn
Level 77: Grand Master
  • 40609 Posts
  • 247 Topics
  • 1828 Solutions
Registered:

There is a trick to that, which is to use an InPrivate or incognito tab in your browser, and ignore the request to sign-in, @bto1 

1000010276.png

Just make sure to copy-paste the number you wish to top-up, as a typo means your top-up goes against another number, and O2 will not refund you as it is your mistake 🙄

Good luck!

Message 11 of 11
39 Views