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Tv interference

Florence76
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Every time I switch on the tv I get bad interference across the screen if I am using my mobile internet. Can anyone help? Is there a conflict on frequency bands?
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MI5
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Sounds like a fault with the EMF screening on your TV.
Is it new?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Florence76
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No the tv we have with sky....but to be honest ever since I've had the 4g the tv crackles and splitters Every time I send or receive texts or updates on my phone or if I'm browsing the internet o my phone
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Florence76
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Had tv a long time... as I have my mobile sam8
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adamtemp64
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Known issues if near a 4g mast 

https://at800.tv/faq/can-get-filter/ May help you 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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It's like the old days when you had to put suppressors on the electrical equipment in the car to stop interference on the car radio.

I would guess it's a combination of old equipment.

Do family phones cause the same interference if they text or call within your home? If not, I would be looking at changing your phone.

If the same happens if anyone else uses their phone then possibly the problem alluded to by @adamtemp64

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EmilieT
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Hey @Florence76, I was wondering if either of the suggestions above helped you understand what's going on better? Do come back and update us on your progress please, it'll be very interesting to know what was causing this and how you solved it slight_smile

 

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