Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hello, I upgraded my o2 package to two iphones and an ipad pro last year when the iphone 7s were released primarily as i was told i would recieve the 20% family and friends discounts (i have proof on email and o2 chat of this). Upon receiving the pho...
Since late Sunday evening I have not been able to send/receive texts or calls! Apparently there’s a problem with a nearby phone mast. Customer services have not been at all helpful and I am at the end of my tether now. Is anyone else in here having t...
Oredered a Perfectly Fine phone- obviously in stock as I was able to proceed to pay. 2 days later no email no update and was told out of stock while on chat with advisor. Not impressed. This means I will have to pay another month's charge to current ...
Hello sorry i recently had a chat with o2 and the woman was soo helpful so at the end i said i would defo compliment. So i searched how and tried everything. Went on Toby's page found no way to pm. Clicked on a link an o2 helper had as to pm people i...
Hi,I'm saying hi because O2 asked me to.Because I'm really f##### off and I left a rant on this here message board about my bad experience with O2 insure.I ranted online about my experience and this lovely guy at O2 sent me a message today asking if ...
Greetings Each In case any of your are not aware, as I was. If your device develops a fault with the micro charge point it is not covered by the warranty. I have checked on line these seems pretty standard with all manufacturers . Does seem a bit har...
Just feedback. The O2 shop I knew in Penrith has closed but, on using the shop locator I find it has moved to a new development, New Squares (where few people go!) However, when you zoom in on the map to find it the map still shows the location of th...
I see that big bundles on o2 now have less text and mins but included data has gone up https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/ the £15 bundle use to have 750 mins now only has 250 mins a loss of 500 mins but a gain of 2gb of data i think t...
Hi all,Firstly I would lile to say that I have been through the FAQ section and googled my specific issues but found nothing related, which increases my suspicion that I was fobbed off by O2 cust service.Ok so for the history..After 18 odd years with...
