Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hello - I've ordered a new handset from o2 which now appears to be in the hands of UK Mail. They were supposed to deliver today but haven't bothered... now I'm trying to re-arrange to get dropped at a nearby Royal Mail collection office rather than h...
I know this is the O2 Community, and not officially O2 Support. However: I had to share this experience with those who put up requests for help here, and for those valued Community members who provide workable responses that sometimes include the adv...
Hi I just upgraded to s8 plus , on my old S6 edge plus .. i used a few launchers as the samsung stock lancher then was very limited. Stuck with Go Launcher for a good few years. Just curious what launchers other than the Samsung stock one do others u...
Are O2 exempt ? All websites I load have a "Accept/Change/More info" message on the opening page but O2 main website and the O2 Community website don't seem to show any "Cookie" message.....or perhaps it just doesn't show for me.
After spending 1.5 hours having an online chat, regarding an upgrade, there seems to be absolutly no loyalty to existing customers, I have been with o2 for 20 years on a monthly contract, went to upgrade without increasing my monthly payment, after a...
Date: 9 August 2017Good morning,You have shut down your email support service and after 15 minutes no advisor is available so this appears to be the only way I can communicate with you given that you have cut me off.My name is Liam Gardner. You cut o...
Don't waste your time sending an email to the link at the bottom of your billing email from O2 email - it doesn't work. Here's the helpful reply I got: "Hello, Thanks for your email, but we have now shut down our email support service." So WTF are th...
I noticed that Apple said that WiFi calling in the UK would be supported by EE. Anyone know if that is an exclusive deal, or can we expect O2 to offer the same in due course? Given the appalling reception for O2 I get in our house this would be a gre...
I want a samsung s7 with unlimited calls and text and 2g data for £34 a month and nothing up front for the phone?
Here's what happened so far... 1. I wanted to get the new Garmin exercise watch and 02 were the only place in my town that I could click and collect the same day. I ordered the item, went in store and there was a 'problem' with my order. 2. The chap ...
