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S23FE Slow on O2

Paully
Level 1: Joiner
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S23 FE is slower than my S3 was year ago. Its embarrassing as my daughters i15 on O2 was able to order a whole meal before I'd even loaded the menu, and it was in a 5g zone. It's a flagship product and should do better.  

I'm not discounting a stealth performance by O2 to get me off my old contract onto a new one as it's way cheaper  on my old one!

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Enlli
Level 69: Guiding Light
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O2 don't slow things as you suggest. When did you last replace your SIM, hope it's not in S3 days!

Guide: How can I sort out my network issues? 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 37: Blazing a Trail
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This app is mentioned in the guide that has already been brought to your attention @Paully, and I would recommend that you take a look at it :-  

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Understand your network coverage


With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

 

- check the status of our network in your area – you don’t even need to enter your postcode

 

- test your network speeds

 

- report any issues with your service.

 

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

 

 

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madasaf1sh
Level 78: King of Kings
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Just to be clear the S23 FE is NOT a flagship product its a cut down version of the S23 and has always been let down by the crap Exynos Chipset and a poor modem in the device.


The only Flagship devices Samsung do are the Ultra's 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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