Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Whats the bestway to use your o2 business phone whilst at sea
Don’t get burned this summer - Virgin Media O2https://news.virginmediao2.co.uk/dont-get-burned-this-summer/
I keep getting phone call from 02039786127 claiming to be o2. Is this a scam?
Hi trying to login to my account but message we've sent code to $maskedselectedidentifier. Also tried logging in on another Google search but message connection is not secure. Non stop issues with my O2 account. Have checked this message online.... m...
I've just spoken with an o2 person who was very helpful and I'm not blaming them (far from it). It appears that after o2 "upgraded" their systems recently if you want to see the VAT element on your bill then this can only be done by reverting to pape...
Hi did anyone receive email from news@o2-email.co.uk regarding mistake and apology from O2? This was in November 2023Email received said.... We’re sorry, we made a mistake in the Contract Information document that we provided to you when you joined u...
Absolutely disgusted by o2 customer service team and this is coming from a o2 employee!Cancelled my contract within my cooling off period yet being charged for a device/airtime that I haven't got. When speaking to customer service they like to lie to...
A word of warning when you close your account with O2 about a clever scam. I proceeded to close my account with O2 of which O2 confirmed closure date by text only. I paid final bill however O2 reopened a new account and then closed it with a new clos...
Just got to sleep and been woken by text alerts from 02 that my bill is ready - the exact same amount as last month. Sending alerts just before midnight not a good way to keep customers guys.
