I just spoke with the most loveliest colleague of yours called Robin over the phone. I was having trouble with a payment and she helped me for over 30 -minutes on the phone and was so lovely to me. I don't know where to write this review but honestly she needs to be rewarded for Being so patient and understanding with o2 customers. I've been struggling with this issue for almost 2 weeks and she was able to sort out the problem Within less than 30 minutes. I cannot thank her enough. She even credited my account for the issues I was having and I'm honestly so overwhelmed with her service!!!!!! I'm recommending O2 to everyone because of her 😭 that was the best customer service I've ever recieved 😭😭😭
Well done Robyn.
Our community team will pass on your comments.
Thank you so much for sharing your wonderful experience with us! We will make sure that this feedback will reach Robin as well. I will send you a quick private message to get some more details in order to pass this on 😊
Thanks for the tag @MI5 😉
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