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Roaming charges

Andrew13
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Is it true that O2 are about to reintroduce the rip off roaming charges for travel in Europe?
Message 1 of 16
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Martin-O2
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@Cleoriff I've heard back on the cancellation question and @madasaf1sh has summed it up very nicely. There is a right to cancel on certain tariffs and for those on Refresh the device would need to be paid off. 

 

The advice for anyone who want's more info on their right to cancel in this circumstance is to contact customer services. 

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Message 11 of 16
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jonsie
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@Projectionist wrote:

To be fair, if you're staring at your phone enough to be using more than 25GB during your holiday, then you might want to consider going to a more interesting destination....  :rofl:


Good point

Message 12 of 16
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Projectionist
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Just be thankful that you're not with EE.... the gouging war begins :rage:

https://www.theguardian.com/business/2021/jun/24/ee-reintroduces-roaming-charges-for-uk-users-in-eur... 

Using Pixel 4 ( O2 + 1pMobile) , Samsung E1182 ( geosim + dtac)
Message 13 of 16
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Cleoriff
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@Martin-O2 wrote:

@Cleoriff I've heard back on the cancellation question and @madasaf1sh has summed it up very nicely. There is a right to cancel on certain tariffs and for those on Refresh the device would need to be paid off. 

 

The advice for anyone who want's more info on their right to cancel in this circumstance is to contact customer services. 


Thanks @Martin-O2 :thumbsup:

Veritas Numquam Perit

Girl in a jacket
Message 14 of 16
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Ms87
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Some of us work while abroad, I often need to download files and hotel WiFi is generally poor.

I've actually just hit my 25gb cap, and had to buy a local esim to get data at a more reasonable rate.

No point in having an unlimited plan any more, good work O2.
Message 15 of 16
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MI5
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As I already mentioned, if you are on unlimited, you are already restricted to 25gb, so no change for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 16
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