Positive feedback for Kevin C.

[Zoe-94]

I just wanted to ensure that Kevin C. was recognised for being an asset to O2 as a customer service advisor. He is the definition of great customer service, polite, friendly, ever so helpful and went out of his way to not only ensure I got a good deal but also supported me post-sale with some technical issues I experienced.

Considering I called a week previous and cancelled, Kevin went out of his way to accommodate me and retain me as a customer to O2. A credit to his team - thank you so much Kevin! I hope this feedback gets passed into his managers and Kevin himself - keep up the great work, especially during these times!!!

[pgn]

Thank you - tagging in our Community admins, @Martin-O2 and @Marjo, @Zoe-94.

[Cleoriff]

An excellent positive post. Great to hear @Zoe-94 

[Marjo]

Hi @Zoe-94 , I hope your week is going well so far! Thanks so much for passin on your positive feedback! I'd love to pass this on to Kevin's team - I'll drop you a private message here on the forum shortly so I can grab a few additional details so we can find the right Kevin.

Glad to hear you stayed with O2.

Cheers for tagging us in @Cleoriff & @pgn !