Fantastic Agent

Chatians · ‎13-05-2025

I’ve just finished a phone call with an agent who helped me upgrade my phone and I really want to leave some positive feedback. I can’t remember his name unfortunately! He was however fantastic at his job. He spent an hour sorting my new phone contract out, discussing with me my options, and offering me a great deal! Very professional and knowledgable and helped me every step of the way which I really appreciated. I was even called back when the phone dropped which I find a lot of people don’t do that and then you’ve got to call them back and go through the whole automated calling process again. I’m hoping an admin on this may be able to use my account to forward this feedback back to his department.

MI5 · ‎13-05-2025

One for @Dave-O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎13-05-2025

Thanks for posting @Chatians. Lovely to get positive feedback.

Veritas Numquam Perit

Dave-O2 · ‎14-05-2025

Thanks for the tag @MI5

@Chatians Thanks for your lovely feedback 😁 Can you please PM me your mobile number and the approx time and date of the call, so i can get this sent across 👍

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