on 28-04-2020 18:57
Been an o2 customer for 18 years now and just lost a lot of loyalty for them due to having to pay for a mistake made by a staff member over a year ago.
Just made my day this has.... not.
on 28-04-2020 19:10
Complaints here https://www.o2.co.uk/how-to-complain
on 28-04-2020 19:11
If you wish to complain, follow the advice in this link.
https://www.o2.co.uk/how-to-complain
Veritas Numquam Perit