'loyalty special offer', but not really?
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on 12-11-2024 20:37
I have been sent a 'loyalty' offer on my app, the phone im looking at is the pixel 9, i have compared it with the main website as if i were a new customer and it seems i get £20 off the upfront cost taking it to £10, however the monthly price for me is £24.42 where as a new customer gets £24.00 per month. Thus probably offsetting the £20 off the upfront cost i got, and this is a 4 YEAR contract, are they taking the *bleep*?
i was under the impression o2 didnt do 'loyalty' anyway, but now it seems they are claiming they do but blatently lieing about it, or have i got this wrong?
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on 12-11-2024 21:07
They'll try anything to get you tied in then add massive price increases every year.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-11-2024 23:45
What? O2?.....you surely jest 😂
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on 13-11-2024 07:55
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on 13-11-2024 07:55
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on 13-11-2024 10:02
Both my £8.70 contracts are now available to upgrade, 40GB doubled to 80GB
Not sure whether to go for the same deal as last year and renew now or wait to see the offers in March to beat the annual increase

