cancel
Showing results for 
Search instead for 
Did you mean: 

O2 website Header page change - feedback needed

Cleoriff
Level 94: Supreme
  • 128203 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

Yesterday I noticed a change in the O2 community header (home page) whilst using my laptop

It happened half way through the day.

Luckily I was able to take a snip of what it used to look like as I had a tab open from when I first logged on

 

This is how it has always looked ...

O2 top header 1.PNG

 

After 1pm it looked like this ....

 

O2 top header 2.PNG

So to answer the questions I am sure will follow

1) This is on my laptop using Firefox 55.0.3 (latest version)

2) I have tried it on Edge and Chrome on laptop and it's also showing the 'new' second header

3) I have cleared cache and cookies...

So a few questions....

Why the change?

Has anyone else noticed the new header on PC?

Personally I find it a real annoyance. Half the tabs are no longer showing....the Apps tab can't be found in any of the sections.

There is no point asking me what it looks like on my phone as I use my laptop 99% of the time I am online and wouldn't notice if anything had changed on my mobile....

 

 

 

Veritas Numquam Perit

Girl in a jacket
Message 1 of 118
9,833 Views
117 REPLIES 117

Cleoriff
  • 128203 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

@Beenherebefore wrote:
To be honest, who do we think we are ?....trying to work out how, or even why, O2 make coding changes to their websites

Easy enough answer to that. If I can't navigate through the changes and find most of them unfit for purpose then I will stop posting.  As I said previously I am all for change if it improves user experience. In my opinion and speaking as a regular poster , I dont think this change improves anything.... #justsaying

Veritas Numquam Perit

Girl in a jacket
Message 41 of 118
1,136 Views

Wa10
Level 19: Quirky
  • 418 Posts
  • 32 Topics
  • 29 Solutions
Registered:

Well, my header has certainly changed! Althougb not for the better. 😞

 

The login links also now take me to an insecure, non-https connection. To log in I went via the main website, and then nagivated back to the community. 

 

communityheader.JPG

 

@MercedesS has somebody broken something do you know? Anybody else seeing this?

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 42 of 118
1,118 Views

MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Had an issue with Chrome this morning, but no issue with the forum.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 43 of 118
1,116 Views

Cleoriff
Level 94: Supreme
  • 128203 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

Sorry to keep asking everyone the same question @Wa10...was this on mobile or PC?

Veritas Numquam Perit

Girl in a jacket
Message 44 of 118
1,110 Views

Cleoriff
Level 94: Supreme
  • 128203 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

FGS...why did my capture of your post happen twice? I honestly only quoted you once...Evil

Veritas Numquam Perit

Girl in a jacket
Message 45 of 118
1,109 Views

MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
That's a screenshot from a laptop or PC.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 46 of 118
1,107 Views

Cleoriff
Level 94: Supreme
  • 128203 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

@MI5 wrote:
That's a screenshot from a laptop or PC.

Ok thanks...

Veritas Numquam Perit

Girl in a jacket
Message 47 of 118
1,104 Views

MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Pleasure....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 48 of 118
1,102 Views

MercedesS
  • 1192 Posts
  • 17 Topics
  • 18 Solutions
Registered:

Hello @Wa10,

I think you had an issue with the CSS. 

 

Guys, it has changed in all places, not related to Pc or mobile thumbsup

 

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 49 of 118
1,098 Views

MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

@MercedesS wrote:

 

Guys, it has changed in all places, not related to Pc or mobile thumbsup

 

 


But I get the old headers on PC and the new headers on mobile?

If it's changed everywhere, why do I get both versions with the same login?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 50 of 118
1,093 Views