cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Customer Service/Live Chat positive feedback archive!

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey everyone, 

 

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction. cool

 

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread! 

 

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here

 

We look forward to hearing your stories!

 

@Martin-O2, @LukasB and @TheresaV  

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 1 of 118
52,613 Views
117 REPLIES 117

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

We've just seen some lovely feedback from @Gemmy. Great job James!

 

Breanna_1-1673361259647.png

 

 

Message 111 of 118
1,910 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

So nice to read how Aidan did a fantastic job whilst having @Luke_Davis on the phone!

Screenshot 2023-01-11 at 10.42.48.png

Message 112 of 118
1,902 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

@Anon9 received some great customer support on phone! Thanks for coming to the community to share it slight_smile

Screenshot 2023-02-01 at 14.26.32.png

Message 113 of 118
1,851 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Gian provided some excellent service to @Andyman_Cornwal! Thanks for sharing your experience Andy slight_smile

 

Breanna_0-1675874795721.png

 

Message 114 of 118
1,829 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Shout out to Steph for providing AMAZING service for @Fraseri1. Thanks for sharing this with the community!

 

Untitled.png

 

Message 115 of 118
1,797 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Some wonderful feedback from @JulesS for the Sheffield Fargate store team

 

Breanna_0-1676631920805.png

 

 

Message 116 of 118
1,789 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Thanks @Kiam for sharing your positive experience on the community! 👏👏👏 Xavier, Leona and Sandi 

 

Breanna_0-1677073140475.png

 

Message 117 of 118
1,763 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

Excellent work Alex and thank you @JASONX for sharing!

 

Screenshot 2023-02-23 at 13.08.50.png

 

Message 118 of 118
1,736 Views