cancel
Showing results for 
Search instead for 
Did you mean: 

No coverage over Christmas

Anonymous
Not applicable
So disapointed wit o2 no coverage all over Christmas and still none to date 28/12/2016!!
Message 1 of 12
2,151 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123463 Posts
  • 827 Topics
  • 7477 Solutions
Registered:

You could also check for problems here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

If problems persist ...you may wish to complain http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 5 of 12
2,005 Views
11 REPLIES 11

Anonymous
Not applicable
I am not a happy 02 customer!!
Message 2 of 12
2,043 Views

Anonymous
Not applicable
Totally unacceptable! !
Message 3 of 12
2,041 Views

Cleoriff
  • 123463 Posts
  • 827 Topics
  • 7477 Solutions
Registered:

Hi @Anonymous Have you checked your network status here https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
Message 4 of 12
2,011 Views

Cleoriff
Level 94: Supreme
  • 123463 Posts
  • 827 Topics
  • 7477 Solutions
Registered:

You could also check for problems here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

If problems persist ...you may wish to complain http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
Message 5 of 12
2,006 Views

MI5
Level 94: Supreme
  • 145172 Posts
  • 635 Topics
  • 27862 Solutions
Registered:
Terrible innit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 12
1,995 Views

Anonymous
Not applicable
Complain then
Message 7 of 12
1,953 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6985 Solutions
Registered:

Very sympathetic guys Horrified

Nothing worse than no coverage especially at this time of year. Have you tried cleaning the sim card and rebooting the phone @Anonymous?

Message 8 of 12
1,825 Views

MI5
Level 94: Supreme
  • 145172 Posts
  • 635 Topics
  • 27862 Solutions
Registered:
They have already been given all the help we can give.
Nothing more we can can do.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 9 of 12
1,787 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6985 Solutions
Registered: